Last updated: June 2026

Katjee Africa (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer.

Who we are

Our website is katjeeafrica.com, operated by Katjee Africa, Shop 127A, Tom Mboya Street, Nairobi, Kenya. You can reach us at contactus@katjeeafrica.com or +254 723 480 398.

What information we collect

When you place an order, we collect your name, email address, phone number, shipping address, and payment details. We do not store card numbers — payments are processed securely via M-Pesa (Safaricom Daraja) or PayPal. If you create an account, we store your login credentials in encrypted form. If you contact us via the contact form or WhatsApp, we retain that correspondence.

How we use your information

We use your information to process and fulfil your orders, send order confirmations and shipping updates, respond to your enquiries, and improve our website and services. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cookies

Our website uses cookies to maintain your session, remember your currency preference, and improve your browsing experience. You can disable cookies in your browser settings, though some site features may not function correctly as a result.

Data retention

We retain order records for 7 years as required by Kenyan tax and business regulations. You may request deletion of your account data at any time by emailing us.

Your rights

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at contactus@katjeeafrica.com.

Third-party services

We use the following third-party services that may process your data: Safaricom M-Pesa (payment processing), PayPal (payment processing), DHL (international shipping), and LiteSpeed/Hostinger (web hosting). Each operates under their own privacy policy.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Contact
Katjee Africa — Shop 127A, Tom Mboya Street, Nairobi, Kenya
contactus@katjeeafrica.com | +254 723 480 398